PhD Blog Assignment – WK3

In a 2016 interview, Bill Gates focused on why technology is failing in classrooms. In the interview, he stated that technology is beginning to improve education but the technology that is in classrooms is not personalized or focused enough to help teachers figure out how to improve (Wang, 2016). Most educational technology up to this point has benefitted only the most motivated of students. Technology is failing in helping students stay engaged and is failing to provide relevant material (Wang, 2016). As a result, students check out too easily.

  1. Twitter – &

Chandramouli (2017) highlighted eight technologies that are specifically designed to better engage students. One of the technologies highlighted is the use of social media, specifically Twitter. Twitter, established in 2006, challenges students to condense their learning to 280 characters. Tweeting can be used to share a lesson plan, can be used to generate ideas, can be used to use live discussion, and help older adults gain more confidence using the technology (Chandramouli, 2016). In studying new ways to reach older students, Melchiorre and Johnson (2017) highlight the robust adoption of social media use by individuals and organizations for marketing purposes. This creates a need for professionals to have a marketing strategy for their own personal resume and social media presence. Over the last few years I have seen Twitter used in more ways than for entertainment. During hurricane response in Florida, utility companies, law enforcement, and news channels turned to Twitter to get information out to communities. This was the best method to share information because many people lost power but still had cell phones that were communicating with towers. I have seen Twitter used by people to share information that they were safe during wildfires in California while sharing information beneficial to others in the area. The agency I work for has several Public Information Officers. They disseminate information and press releases via Twitter on a daily basis. I am able to subscribe to the feed and am able to stay up to date on when information is released. Twitter can also be used by agents to track potential targets, if those targets are using Twitter on a regular basis.

  1. SurveyMonkey – SurveyMonkey &

Keillor and Littlefield (n.d.) support SurveyMonkey as a well-established application that helps administer surveys. SurveyMonkey (n.d.) was established in 1990, has experienced several expansions, and is currently available in more than ten countries. I have been exposed to SurveyMonkey requests after work trainings, for workplace improvement plans, for educational trainings, and more. During training you can almost hear a sign in the room as a training ends and people are told to fill out a SurveyMonkey so the instructors can have some feedback. I believe SurveyMonkey is not engaging because students are not able to see the results, or the results are not frequently shared with participants. I have filled out many SurveyMonkey forms that were ill-developed and left no room for me to contribute how I actually felt about topics. SurveyMonkey has been used in my professional practice to obtain feedback about meetings and projects. Surveys were administered during meeting restructuring processes and to obtain thoughts on project development. Using SurveyMonkey in each example is needed, but more can be done once the feedback is compiled. Feedback should be made available to respondents for additional discussion or feedback. By opening discussion on issues, respondents will be able to see feedback from others and build upon and help to better guide project development. An additional reason for this argument is that some respondents may feel that their feedback on open-ended questions is ignored and may skip taking the additional time to provide important feedback. When the results are presented for additional discussion, those respondents may be more willing to provide additional comments and elaborate on discussion topics.


Chandramouli, D. (2017). 8 Ways to Use Technology to Engage Students Better [Blog Post]. Hiffington Post. Retrieved from:

Keillor, C. & Littlefield, J. (n.d.). Engaging Adult Learners with Technology. Saint Mary’s University of Minnesota. Retrieved from:

Melchiorre, M. M., & Johnson, S. A. (2017). Finding New Ways to Reach Older Students: Creating a Social Media Marketing Plan for Professional and Continuing Higher Education Programs. Journal of Continuing Higher Education, 65(2), 73–81. Retrieved from

SurveyMonkey. (n.s.) Get answers with surveys. Retrieved from:

Wang, A. (2016). Bill Gates Explains why Classroom Technology is Failing Students and Teachers [Blog Post]. Quartz. Retrieved from:

Johnson, L., Adams Becker, S., Cummins, M., Estrada, V., Freeman, A., and Ludgate, H. (2017). NMC horizon report: 2017 higher education edition. Austin, Texas: The New Media Consortium

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